TR-069 & TR-369 Device Management Engineering

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Modern broadband networks depend on reliable remote management of customer-premises equipment (CPE), including broadband gateways and routers. Internet service providers need scalable solutions to provision devices, configure services, monitor performance, diagnose issues, and manage firmware throughout the device lifecycle.

At SYSWAY, we develop, customize, and integrate broadband device management solutions for telecom operators and CPE manufacturers. Our expertise spans both device-side agents and server-side platforms, helping customers evolve existing infrastructure, integrate new capabilities, and address complex interoperability challenges.

We specialize in Broadband Forum standards, including TR-069 (CWMP) and TR-369 (USP). Our engineering capabilities cover CWMP clients, USP agents, ACS platforms, and USP Controllers, from protocol implementation and data model customization to provisioning, diagnostics, firmware management, and remote operations.

Our experience also includes TR-181 and TR-098 device data models, as well as TR-143 diagnostics and TR-157 management capabilities. We can integrate these technologies into existing products and platforms or develop tailored components to meet specific device, network, and operational requirements.



Delivered TR-069 & USP Projects

SYSWAY has delivered projects involving the implementation, customization, and integration of CWMP clients and USP agents, including obuspa, for clients in Germany and Sweden. This work involved C development in Embedded Linux environments, with a focus on protocol implementation and device-side integration.

On the server side, our experience includes customizing GenieACS and developing USP Controller solutions for customers in Germany and India. Using technologies such as Node.js, Python, and Django REST Framework, we build and extend device management platforms and APIs to meet specific customer requirements.


From CPE Agent to ACS and OSS/BSS


TR-069 and TR-369 engineering, integration and troubleshooting, whether you are building a new device management platform or improving the one you already operate.

Device Management Expertise

At SYSWAY, we bring over a decade of hands-on engineering experience in broadband device management. We help telecom operators and CPE manufacturers develop, customize, and integrate device management components and platforms for broadband gateways and routers.

Our expertise covers both device-side software and server-side management systems:

  • Device-Side Management: Development and integration of TR-069 (CWMP) clients and TR-369 (USP) agents for broadband devices running Embedded Linux and OpenWrt.

  • ACS & USP Controller Engineering: Development, customization, and integration of management platforms for device provisioning, configuration, monitoring, diagnostics, firmware management, and remote operations.

  • Broadband Forum Standards & Data Models: Practical experience with TR-181, TR-098, TR-143, TR-157, and related specifications for device management and diagnostics.

  • ACS Customization, Integration & OSS/BSS Connectivity: Customization and extension of existing ACS and USP Controller platforms, along with API-based integration with ISP OSS/BSS, CRM and provisioning systems to support service provisioning, operational workflows, and communication between device management and business systems.

  • Interoperability & Production Troubleshooting: Multi-vendor CPE interoperability testing, CWMP/USP protocol debugging, investigation of production issues, firmware qualification and regression testing, even on platforms we did not build.

  • Platform Reliability & Consulting: Architecture and performance improvements, deployment automation, monitoring and CI/CD, technical specifications and integration planning for device management platforms.

  • Our own platform: SWSystem, a CWMP & USP device management platform that can serve as the foundation of your ACS or USP Controller project.

TR-069 ACS and TR-369 USP Controller architecture from CPE agent to cloud